 |
 |
Beyond the high quality products, FMI is guided by a series of principles that set us apart from the
competition: Trust, Quality, Integrity, Leadership, Passion and Value Creation.
 FMI has 40+ years of proven experience in the bellows, expansion joint and fabricated assembly business. Our dedication, reputation and commitment to "doing what we say we are going to do" form the trust that is critical for a strong relationship!

Quality is the number one priority at FMI. We have been ISO 9001 registered firm for
almost 10 years and will earn QS9000 Certification in early 2002. We are committed to continuous
improvement and we lead the industry with innovative technologies.

The definition of integrity is "the quality or state of being of sound moral principle,
uprightness, honesty and sincerity." At FMI, integrity guides all of our actions, every day. We've built
a valued reputation as a company dedicated to treating people with honesty, dignity and respect. We
do what we say we will do and we remain trustworthy in all matters.

FMI has always been an industry leader in product innovation. The FMI Team works
directly with customer engineers to ensure that each design meets specific customer needs, quality
and cost targets. As appropriate, each project is managed in accordance with Advanced Product
Quality Planning (APQP) principles and a formal Production Part Approval Process (PPAP).

"People don't care how much you know - until they know how much you care"! These
powerful words epitomize our business. "Passionate care" for our customers is a core value that is
integral to our culture. Everyone at FMI cares deeply about our customers - and we strive to ensure
that this passion is evident through all of our actions.

Providing high quality products, great service and competitive pricing is a
prerequisite in today's challenging business world. Beyond the basics, the companies that provide
service that exceeds customer expectations will earn the right to be a trusted supplier. At FMI, we
work to perform the fundamental flawlessly - and then provide engineering and technical support,
marketing and merchandising expertise and performance improvement ideas for our customers. We
call it "Value Creation" and its about helping our customers enhance their businesses!
|
|
|